Re: Recovering from spam resulting from compromised account

[Suresh Ramasubramanian <ops.lists () gmail com>]

Wait it out as in - you had better examine your mail queues and purge them
of any of the spam that was sent and is still queued up.

It'll still take a day or two after that's done for the blocks to subside.


On Thu, Nov 22, 2012 at 7:59 AM, Dave Sotnick <sotnickd-nanog () ddv com>wrote:

> Thanks Matthew. Sadly, most of the bounce responses have URLs that
> point you to a help page that doesn't have further contact information
> or just tells you to wait it out.
>
> e.g.
>
> http://postmaster.yahoo.com/421-ts03.html
> http://www.google.com/mail/help/bulk_mail.html
>
> I'll do the requisite digging and start contacting postmasters.
>
> -Dave
>
> On Wed, Nov 21, 2012 at 6:13 PM, Matthew Barr
> <mbarr () snap-interactive com> wrote:
> > On Nov 21, 2012, at 8:53 PM, Dave Sotnick <sotnickd-nanog () ddv com>
> wrote:
> > > Also had reports that we're still seeing bounces to Gmail, Comcast and
> > > Yahoo accounts.
> >
> >
> > The best thing to do is to go ahead and look at the bounce messages from
> the various ISP's, and see if they have any instructions or URL's to
> contact.
> > If you don't have any of those messages at hand, you can see the bounce
> codes in the logs of your mailserver.
> > If you don't have any useful messages in the bounce code, then you can
> probably look at the site for each ISP, and google their postmaster group.
> > Matthew
> >
> >
> > Matthew Barr
> > Technical Architect
> > Snap Interactive
> > mbarr () mbarr net


-- 
Suresh Ramasubramanian (ops.lists () gmail com)