Re: DNS caching issues with AT&T, Verizon (UUNET) DNS Servers

[Anthony Williams <alby.williams () verizon com>]

Ilan:

  I passed along your request on the UUNET end and the cache has now
been flushed on the US side. I might have to do some POC digging on the
UK side.


jobvite.com@198.6.100.25 (UUNET (US)):

jobvite.com.            300 IN SOA ns-1989.awsdns-56.co.uk.
awsdns-hostmaster.amazon.com. (
                                2013062506 ; serial
                                7200       ; refresh (2 hours)
                                900        ; retry (15 minutes)
                                86400      ; expire (1 day)
                                300        ; minimum (5 minutes)
                                )


-Alby







On 6/25/2013 11:28 PM, Ilan Erenstein wrote:
> Hello all,
>
> I'm writing to all of you in hopes that you're able to help me.  The web site for the company I work for 
> jobvite.com<http://jobvite.com> was hosted by GoDaddy.  They dropped our record and it was able to propagate to all 
> ISPs DNS servers.  I was able to move our record on OpenSRS but not before empty records were able to propagate to 
> several DNS servers.  Now our customers aren't able to pull up our website.  This is also causing rejected/deferred 
> emails into our candidate system.
>
> This is what I'm seeing: 
> http://www.digwebinterface.com/?hostnames=jobvite.com&type=SOA&colorize=on&useresolver=8.8.4.4&ns=all&nameservers=
>
> I need help with clearing the cache for AT&T and Verizon (UUNET) DNS servers to make sure they pick up the new record 
> for our domain.  Here are some of the DNS servers from the above link:
>
> 165.87.13.129 (AT&T (US))
> 158.43.240.3 (UUNET (UK))
> 198.6.100.25 (UUNET (US))
>
> Any help in getting this problem resolved from the network folks in AT&T and Verizon (UUNET) would be greatly 
> appreciated.
>
> Thanks,
>
> Ilan Erenstein
> Jobvite Inc.
> ilan () jobvite com<mailto:ilan () jobvite com>
> (415) 866-8738