nanog mailing list archives
Re: Do you obfuscate email headers when reporting spam issues to clients?
From: William Herrin <bill () herrin us>
Date: Wed, 6 Nov 2013 21:26:22 -0500
On Wed, Nov 6, 2013 at 5:46 PM, Anne P. Mitchell, Esq. <amitchell () isipp com> wrote:
so aside from the abusers his customers will tend to be heavy on single-recipient administrative emails rather than mailing lists.Then, if they are truly one-to-one administrative emails, that's rather odd if they are generating a disproportionate number of spam complaints, dontcha think? Unless they are inserting too much marketing into to them (always dicey).
Hi Anne, In any given above-board hosting operation there are a whole lot of things going on: There's the small ad-hoc lists where an address is typoed and the mail meant for Uncle George now goes to a random stranger. There's the emails to formerly dead addresses now resurrected by new owners. There's the folks who signed up for something and decided to unsubscribe by reporting it as spam. There the folks playing pranks on a friend by putting his address in a bunch of "please contact me" web pages, causing the target to be one-on-one solicited by a bunch of individual salesmen. There are the server owners whose security was breached and their happy web app is now being used to relay lots of spam. And there's the spammer owned servers spewing out spam. In each of these situations save the final one, obfuscating information in the reported spam email only serves to make it difficult or impossible to identify and stop the problem. If you start with the assumption that the origin is a spammer until proven otherwise it becomes a self-fulfilling prophecy -- because when you report the obfuscated message, they can't track it down and fix it! Regards, Bill Herrin -- William D. Herrin ................ herrin () dirtside com bill () herrin us 3005 Crane Dr. ...................... Web: <http://bill.herrin.us/> Falls Church, VA 22042-3004
Current thread:
- Re: Do you obfuscate email headers when reporting spam issues to clients?, (continued)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Jimmy Hess (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Jon Lewis (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Rich Kulawiec (Nov 07)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Blake Dunlap (Nov 07)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Nonaht Leyte (Nov 07)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Landon (Nov 12)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Rich Kulawiec (Nov 07)
- Re: Do you obfuscate email headers when reporting spam issues to clients? William Herrin (Nov 07)
- Re: Do you obfuscate email headers when reporting spam issues to clients? William Herrin (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Anne P. Mitchell, Esq. (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? William Herrin (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Nonaht Leyte (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? Jimmy Hess (Nov 06)
- Re: Do you obfuscate email headers when reporting spam issues to clients? William Herrin (Nov 06)