nanog mailing list archives

Re: AOL Mail updates DMARC policy to 'reject'


From: Chris Adams <cma () cmadams net>
Date: Fri, 25 Apr 2014 11:09:29 -0500

Once upon a time, Steven Saner <ssaner () hubris net> said:
We run several mailing lists for customers. We frequently get feedback
reports from AOL saying that the AOL user has flagged the message as
spam. So, we remove said user from the list. They then complain that
they have been removed and swear that they didn't do it. Anyone have a
handle on what this is about?

That has been a problem basically as long as AOL has had the feedback
loop.  The theory is that some AOL users use "This is spam" as a delete
button; apparently at one point the buttons were right next to each
other (making it an easy accident).
-- 
Chris Adams <cma () cmadams net>


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