Re: Zayo opinions

[ryanL <ryan.landry () gmail com>]

when zayo acquired abovenet, we shortly thereafter terminated transit with
them for various unsatisfactory reasons.

abovenet was great. miss them.

On Wed, Nov 12, 2014 at 5:08 PM, Daniel Rohan <drohan () gmail com> wrote:

> We've leased several 10G circuits from them and they perform adequately and
> NOC has been responsive.  Pacific Northwest Region.
>
> -Dan
>
> On Wed, Nov 12, 2014 at 1:33 PM, Ryan Wilkins <ryan () deadfrog net> wrote:
>
> > I don’t know the history on Zayo but they acquired Abovenet of which I’m
> a
> > customer.
> >
> > Quite frankly, I haven’t been impressed.  The support went to shit.  The
> > last two tickets that I’ve opened with them have had mixed results.  The
> > first ticket they called me back 5 days after opening a ticket for a DDoS
> > block request and the second they never called back for another DDoS
> block
> > request.  Next time I call them I’m going to demand to speak with someone
> > immediately.
> >
> > Otherwise, the network seems to be fine.
> >
> > Ryan
> >
> >
> > > On Nov 12, 2014, at 4:16 PM, james jones <james () freedomnet co nz>
> wrote:
> > > I am current going through some vendor selection for tier 1 providers.
> I
> > > was trying get some opinions on Zayo. I have personally never heard of
> > > them. Thoughts?