Re: AWS EC2 us-west-2 reboot

[Jared Mauch <jared () puck nether net>]

> On Oct 1, 2014, at 4:59 PM, Todd Underwood <toddunder () gmail com> wrote:
>
> this is kind of incident handling 101 and shouldn't be surprising to anyone.

There’s always people who feel “left out of the loop” when these things occur.  I’ve found
there’s no one location for centralized data after many years of doing this from the
ASN.1/ILMI days to present.  It requires being professional and engaging when most people
just want to consume the derived data.

Having found a few of these issues myself over the years, the best bugs are the ones
where the advisory comes out after the fixed software is broadly available and
deployed.  Nothing will be perfect as people always like their legacy system
that requires no work, but in reality, there is no such thing.

- Jared