nanog mailing list archives
Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)
From: "Livingood, Jason" <Jason_Livingood () cable comcast com>
Date: Mon, 23 Feb 2015 16:04:53 +0000
FWIW, if you phone support you generally end up with a tier-1 person. In cases where people have more technical background, you may want to try things that land in more senior levels of Care (or even get checked by engineering directly) such as: - Customer support forums: http://forums.comcast.com/comcastsupport/ - Twitter: @ComcastCares https://twitter.com/comcastcares - Broadband Reports forum: http://www.dslreports.com/forum/comcast - Reddit: http://www.reddit.com/r/comcast - Jason On 2/23/15, 1:25 AM, "Peter Loron" <peterl () standingwave org<mailto:peterl () standingwave org>> wrote: Apologies for a bit off topic, but I’m trying to get an issue resolved and am having trouble reaching anybody who seems clue positive
Current thread:
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Peter Loron (Feb 22)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) McElearney, Kevin (Feb 23)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Jay Ashworth (Feb 24)
- RE: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Kain, Rebecca (.) (Feb 24)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Rafael Possamai (Feb 24)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Daniel Seagraves (Feb 25)
- RE: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Kain, Rebecca (.) (Feb 25)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Owen DeLong (Feb 25)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Jay Ashworth (Feb 24)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) McElearney, Kevin (Feb 23)
- RE: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Tony Patti (Feb 23)
- Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23) Peter Loron (Feb 23)