Re: Level3 NOC Contact

[Rafael Possamai <rafael () gav ufsc br>]

The portal should have some stats where you can do basic troubleshooting.
It's really easy to get registered on the portal, you just need account
number and customer name (which is scary, but go figure...).





On Fri, Jun 26, 2015 at 11:10 AM, Michael Loftis <mloftis () wgops com> wrote:

> AFAIK theres no longer any way to get their attention unless you're a
> customer AND have signed up for their online portal system at
> https://my.level3.com/ - and I wouldn't expect anything stellar
> then either. You'll likely have to do your own troubleshooting through them
> as my recent experiences have shown little to no clue or assistance from
> them. They were happy to do as asked but weren't able, or willing, or
> whatever to do anything on their own. Make certain you get the problem
> category right too or you'll be stuck in the wrong team without any of them
> telling you that.
>
>
>
> On Friday, June 26, 2015, Nathanael C. Cariaga <
> nathanael.cariaga () adec-innovations com> wrote:
>
> > Hi,
> >
> > Any Level3 NOC contacts on the list?  Our link in Irvine has been on and
> > off for few minutes already.  Would appreciate replies offline..
> >
> >
> > Thanks!
> >
> > -nathan
>
>
> --
>
> "Genius might be described as a supreme capacity for getting its possessors
> into trouble of all kinds."
> -- Samuel Butler