nanog mailing list archives
RE: Open letter to Level3 concerning the global routing issues on June 12th
From: Evan Moore <emoore () sover net>
Date: Sun, 14 Jun 2015 11:29:00 -0400
While this is all true, and I'm always willing to forgive honest errors accompanied by sincere admissions, my recent Level 3 experience (beginning prior to the 12th) has strongly biased me toward the third option Niels meant: serious lack of clue. I've had multiple tickets open over several weeks inquiring why Level 3 is announcing several /24s out of 8/8 to peers, and I keep getting told it's my fault. Supposedly my tickets have gone upstream to higher levels, but nothing changes and the answers I get are wrong. If anyone with clue at Level 3 would like to redeem my faith, please get in touch. ERM Evan R Moore Network Engineer and Bitwrangler Sovernet Communications emoore () sover net -----Original Message----- From: NANOG [mailto:nanog-bounces () nanog org] On Behalf Of Jared Mauch Sent: Sunday, June 14, 2015 10:38 AM To: Stephen Satchell Cc: nanog () nanog org Subject: Re: Open letter to Level3 concerning the global routing issues on June 12th There are lots of options from failure to follow procedure to software defect amongst others. We are all human, except for my coworker the Troy-bot-3000. Even well intentioned and motivated people have bad things happen to them. What I look for in these incidents is what can be learned and improved upon. If you are motivated about the routing manifesto please join the mailing list. Thanks, Jared Mauch
On Jun 14, 2015, at 10:33 AM, Stephen Satchell <list () satchell net> wrote:On 06/14/2015 07:06 AM, Niels Bakker wrote: * rafael () gav ufsc br (Rafael Possamai) [Sun 14 Jun 2015, 04:54 CEST]:This was either an isolated incident or they really don't care much.Have you considered the third option?Third option?
Current thread:
- Re: Open letter to Level3 concerning the global routing issues on June 12th, (continued)
- Re: Open letter to Level3 concerning the global routing issues on June 12th jim deleskie (Jun 12)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Jared Mauch (Jun 12)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Jared Mauch (Jun 12)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Rafael Possamai (Jun 13)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Rubens Kuhl (Jun 13)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Hank Nussbacher (Jun 13)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Rafael Possamai (Jun 13)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Niels Bakker (Jun 14)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Stephen Satchell (Jun 14)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Jared Mauch (Jun 14)
- RE: Open letter to Level3 concerning the global routing issues on June 12th Evan Moore (Jun 14)
- Re: Open letter to Level3 concerning the global routing issues on June 12th Rafael Possamai (Jun 13)