nanog mailing list archives
Re: AS4788 Telecom Malaysia major route leak?
From: Rafael Possamai <rafael () gav ufsc br>
Date: Sun, 14 Jun 2015 19:24:29 -0500
I get that much, just wondering if Level3 would have to pay an SLA breach to its customers given the mess started with TM (even though it could have been avoided). And I am guessing if they do, they wouldn't be able to recover anything from TM. On Sun, Jun 14, 2015 at 7:07 PM, Mel Beckman <mel () beckman org> wrote:
SLAs are part of a contract, and thus only apply to the parties of the contract. There are no payments due to other parties. The Internet is a "best effort" network, with zero guarantees. -mel beckman On Jun 14, 2015, at 4:06 PM, Rafael Possamai <rafael () gav ufsc br> wrote: Does anyone know if there's an official "ruling" as to who gets to pay for the SLA breaches? On Sun, Jun 14, 2015 at 5:56 PM, Mel Beckman <mel () beckman org> wrote:Raymond, But you said "A simple 'sorry' would have done." Now you're asking for lots more detail. Why the change? -mel beckmanOn Jun 14, 2015, at 2:32 PM, Raymond Dijkxhoorn <raymond () prolocation net> wrote:Hello Mel, Must just be me then. I was most likely expecting a more in depth report. Strange thingshappened. Perhaps they could post a 'what exactly happened' since this wasnt a average route leak.Thanks, Raymond DijkxhoornOp 14 jun. 2015 om 23:27 heeft Mel Beckman <mel () beckman org> hetvolgende geschreven:Raymond, They provided a "simple sorry": "We apologise for any inconvenience caused by the servicedisruption."It doesn't get much more simple than that. -mel beckmanOn Jun 14, 2015, at 2:21 PM, Raymond Dijkxhoorn <raymond () prolocation net> wrote:Hai! Mark, mistakes and oopses happen. No problem at all. I understandthat completely. There is human faillure and this happenes.A simple 'sorry' would have done. Yet their whole message tells 'theydid ok' In my very limited view they did NOT ok. Did i misread?I am also very much looking how level3 is going to prevent thingslike this. But out of own experience they will not. We have seen before that they implemented filtering based on customer lists. But not a per customer filter. They did this globally. So any l3 customer can announce routes of another l3 customer. While this can be changed this outage tells there is certainly room for improvements.I hope people will learn from what happened and implement properfiltering. Thats even more important then a message from a operator that didnt even understand fully what they caused to the internet globally.Thanks, Raymond DijkxhoornOp 14 jun. 2015 om 23:04 heeft Mark Tinka <mark.tinka () seacom mu>het volgende geschreven:On 14/Jun/15 22:55, Raymond Dijkxhoorn wrote: Hai! Wouw! This is what they came up with?! Hopefully Level3 will take appropriate measures. Its amazing.Really.'Some internationally routes' Have they any idea what they did at all? Its amazing that with parties like that the internet still works asis <tm> ...I wouldn't be as hard. Stuff happens - and as they said, during a maintenance activity, they boo-boo'ed. Are Level(3) going to own up and say they should have had filters in place? I certainly hope they do. But more importantly, are Level(3) going to implement the filters against TM's circuit? Are they going to run around the networklookingfor any additional customer circuits that need plugging? That's my concern... Mark.
Current thread:
- Re: AS4788 Telecom Malaysia major route leak?, (continued)
- Re: AS4788 Telecom Malaysia major route leak? Mark Tinka (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Raymond Dijkxhoorn (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Mel Beckman (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Raymond Dijkxhoorn (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Mel Beckman (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Rafael Possamai (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Mel Beckman (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Rubens Kuhl (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? ryanL (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? B (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Rafael Possamai (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Randy Bush (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Mark Tinka (Jun 15)
- RE: [SPAM]Re: AS4788 Telecom Malaysia major route leak? Evan Moore (Jun 15)
- Re: AS4788 Telecom Malaysia major route leak? Aftab Siddiqui (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Rafael Possamai (Jun 14)
- Re: AS4788 Telecom Malaysia major route leak? Christopher Morrow (Jun 14)