Re: Ghosts in our 6 New Ubiquity Pros - provision issues.

[Jared Mauch <jared () puck nether net>]

I have a variety of their gear and don't have problems like this. Have you run a cable tester on the wiring? This 
sounds quite odd and is something I haven't seen. 

They do most of their support in their forums vs email. The email is mainly for RMA support. 

What version software is on your controller and the UAP-Pros?

Jared Mauch

> On Jun 19, 2015, at 6:01 AM, Bob Evans <bob () FiberInternetCenter com> wrote:
>
> Ubiquiti Networks UniFi UAP-PRO Enterprise WiFi System - hard to recommend
> at this point. We saw people mention this brand here on the list - people
> like them. So what could we have set incorrectly ? They drop link and
> re-provision on their own at odd times day or night.
>
> We have completed everything tech support asked of us. (Really, lame
> emails they respond with as if they didn't read your text - they won't
> call and you can't call them). We used POE from ciscos - then changed to
> their POE provided. They didn't recommend it, but we plugged them all into
> APC UPSes..... no difference. They all re-provision at different times
> even when no one is connected or in the building at odd hours like 2am.
> Each one does this 2-3 times per 24 hour period.
>
> Has anyone else experienced this?
> Anyone know what we may have set incorrectly ?
> Is this normal - do people put up with the 2 mins the APs are unavailable
> about 3 times a day? (UniFi support acts like it's not a big issues.)
>
> We use the UniFi controller on mac os x. We use their EdgeMax Edge Router.
> All the latest software in everything UniFi.
>
> Thank You
> Bob Evans