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Microsoft / Outlook.com contact???


From: Robert Glover <robertg () garlic com>
Date: Tue, 13 Oct 2015 12:25:27 -0700

Anyone from Microsoft / Outlook.com / Office365 around?

We are having a problem with email from a certain IP being rejected with code FBLW15. We have gone through the normal channels but have received no communication/acknowledgement from Microsoft at all. Emails to any domain with *outlook.com MX records are rejected with the following:

---
host
klatencor-com0i.mail.eo.outlook.com[207.46.163.138] said: 550 5.7.1 Service unavailable; Client host [65.111.<snip>.<snip>] blocked using FBLW15; To request
    removal from this list please forward this message to
    delist () messaging microsoft com (in reply to RCPT TO command)
---

We have emailed delist () messaging microsoft com, with no response.

The IP in question is not showing up on any blacklists that we have searched (mxtoolbox, multi-rbl-check, etc etc)

Thanks
-Robert


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