Re: Best practices for sending network maintenance notifications

[Hal Ponton <hal () buzcom net>]

I think there was a BCP being worked on. I seem to recall it was being discussed as a Facebook group. But there's no 
RFC, at least that I know of.

Regards,

Hal Ponton

Senior Network Engineer

Buzcom / FibreWiFi

Tel: 07429 979 217
Email: hal () buzcom net

> On 6 Apr 2016, at 19:56, Dan Mahoney, System Admin <danm () prime gushi org> wrote:
>
> All,
>
> We recently, at $dayjob, had one of our peers (at Symantec)  send out a network maint notification, putting 70 
> addresses in the "To:" field, rather than using BCC or the exchange's mailing list.
>
> Naturally, when you mail 30 addresses, of the forms peering@ and noc@ various organizations, you're likely to hit at 
> least a few autoresponders and ticket systems...
>
> And at least one or two of those autoresponders are of course brainded and configured to reply-all.  (In this case, 
> Verizon's ServiceNow setup was such a stupid responder).  And that made things fun in our own ticket system, as our 
> RT setup happily created a bunch of tickets.
>
> My question for the group -- does anyone know if there's a "best practices" for sending maint notifications like 
> this?  An RFC sort of thing?
>
> While it would define a social protocol, rather than a truly technical one, if there's not such a document, it seems 
> like it could useful.  And once such a thing exists, exchanges could of course helpfully point their members AT it 
> (for both their humans, and ticket systems, to follow).
>
> -Dan
>
> --