nanog mailing list archives

Re: University of Alaska AS7774 NOC?


From: Jeremy Austin <jhaustin () gmail com>
Date: Sun, 17 Jul 2016 20:19:05 -0800

On Sun, Jul 17, 2016 at 3:50 PM, Jeremy Austin <jhaustin () gmail com> wrote:

If there's anyone on call at network operations for the University of
Alaska, AS7774, please contact me or ACS NOC, who have an open trouble
ticket.

We appear to be having BPG reachability issues on your ACS peering.


I want to extend thanks to the folks at University of Alaska, several of
whom contacted me immediately.

The issue turned out to be with ACS (AS7782), whose network engineers are
also on NANOG and called me almost right away, even the one on leave whom
the NOC couldn't reach.

That's what I call service. Thanks again, you deserve a shout out.


-- 
Jeremy Austin

(907) 895-2311
(907) 803-5422
jhaustin () gmail com

Heritage NetWorks
Whitestone Power & Communications
Vertical Broadband, LLC

Schedule a meeting: http://doodle.com/jermudgeon


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