nanog mailing list archives
Re: Novice sysadmins
From: Rich Kulawiec <rsk () gsp org>
Date: Wed, 6 Dec 2017 05:52:34 -0500
On Tue, Dec 05, 2017 at 09:54:21AM -0700, Grant Taylor via NANOG wrote:
The vast majority of what I've experienced in the last ~20 years has been people willing to help others who are trying to help themselves.
"Help will always be given at Hogwarts to those who ask for it."
If you are trying, make an honest mistake, and are willing to correct it when others politely let you know, you will quite likely find people willing to help you. Especially if you return the favor in kind.
Yes. That's how we all get better at this. And when any of us learn, we all benefit, so it's in our mutual best interest to share knowledge. (I've learned more here than I can measure. And I'm grateful for it.)
If you are being a hooligan and not responding to problems reported to you or purposefully ~> wantonly doing things to others ... good luck.
And the latter is the problem: we are faced, unfortunately, with massive operations that were designed, built, and deployed without the slightest consideration for responsible behavior toward the rest of the Internet. All the rest of us are paying the price for that arrogance, incompetence and negligence: we're paying for it with DoS/DDoS defenses, with spam and phish defenses, with brute-force attack defenses, with time and money and computing resources, with complexity, with late nights and early mornings, with annoyed customers, and -- on the occasions when those defenses fail -- devastating consequences for organizations and people. These costs aren't always obvious because they're not highlighted line items in an accounting statement. But they're real, and they're huge. How huge? Well, one measure could be found in the observation that there's now an entire -- large and growing -- market segment that exists solely to mitigate the fallout from these operations. And those same massive operations are doing everything they possibly can to avoid hearing about any of this. That's why abuse@ is effectively hardwired to /dev/null. And I note with interest that nobody from AWS has had the professionalism to show up in this thread and say "Gosh, we're sorry. We screwed up. We'll try to do better. Can you help us?" Because we would. ---rsk
Current thread:
- Re: Suggestions for a more privacy conscious email provider, (continued)
- Re: Suggestions for a more privacy conscious email provider Rich Kulawiec (Dec 04)
- Re: Suggestions for a more privacy conscious email provider Eric Tykwinski (Dec 04)
- Re: Suggestions for a more privacy conscious email provider Rich Kulawiec (Dec 05)
- Novice sysadmins (was: Suggestions for a more privacy conscious email provider) Stephen Satchell (Dec 05)
- Re: Novice sysadmins (was: Suggestions for a more privacy conscious email provider) Harald Koch (Dec 05)
- Re: Novice sysadmins Michael Thomas (Dec 05)
- Re: Novice sysadmins Grant Taylor via NANOG (Dec 05)
- Re: Novice sysadmins Sam Oduor (Dec 05)
- Re: Novice sysadmins Miles Fidelman (Dec 05)
- Re: Novice sysadmins Tim Pozar (Dec 05)
- Re: Novice sysadmins Rich Kulawiec (Dec 06)
- RE: Novice sysadmins Keith Medcalf (Dec 06)
- Re: Novice sysadmins Filip Hruska (Dec 06)
- Re: Novice sysadmins Nate Metheny (Dec 06)
- Re: Novice sysadmins Seth Mattinen (Dec 06)
- Re: Novice sysadmins Michael Thomas (Dec 06)
- Re: Novice sysadmins Stephen Satchell (Dec 06)
- Re: Novice sysadmins Leo Bicknell (Dec 06)
- Re: Novice sysadmins Harald Koch (Dec 06)
- Re: Novice sysadmins Chuck Anderson (Dec 06)
- Re: Novice sysadmins William Herrin (Dec 06)