nanog mailing list archives

Re: ticketmaster.com 403 Forbidden


From: Jon Meek <meekjt () gmail com>
Date: Mon, 6 Feb 2017 12:01:25 -0500

Another way to get on their block list is to have a lot of users behind a
single NAT or proxy IP address. In my experience they blocked single IPs.
The first time it was easy to explain that there were 30,000 users behind
the single address and get the block cleared. After that it became more
difficult to get someone to listen. In one case I gave up because we were
about to make a data center change and the blocked address would no longer
be used.

However, I don't believe that the problem ever came back, maybe because we
had fewer users behind individual IP addresses, or because they finally
note that the netblocks were owned by $LARGE_CORPORATION.


On Mon, Feb 6, 2017 at 11:49 AM, Suresh Ramasubramanian <ops.lists () gmail com
wrote:

My guess is you have or had sometime in the long distant past a scalper
operating on your network, using automated ticket purchase bots.

If you still have that scalper around, you might want to turf him.  If
he’s ancient history, saying so might induce them to remove the block.

--srs

On 06/02/17, 8:45 AM, "nanog-bounces () nanog org on behalf of
mike.lyon () gmail com" <nanog-bounces () nanog org on behalf of
mike.lyon () gmail com> wrote:

    Yup, i have a /22 that has the same problem. Support is useless...

    > On Feb 6, 2017, at 08:35, Ethan E. Dee <edee () globalvision net>
wrote:
    >
    > It gives me a Forbidden error.
    > It has for over a year.
    > There support says they are not allowed to me why by their policy.
    > it is across an entire /19.
    > I gave up after the fifth time and encourage the customers to call
them individually.
    >
    >> On 02/06/2017 11:09 AM, Niels Bakker wrote:
    >> * Charles.Manser () charter com (Manser, Charles J) [Mon 06 Feb 2017,
16:21 CET]:
    >>> It seems that browsing to ticketmaster.com or any of the
associated IP addresses results in a 403 Forbidden for our customers today.
Is anyone else having this issue?
    >>
    >> http://help.ticketmaster.com/why-am-i-getting-a-blocked-
forbidden-or-403-error-message/
    >>
    >>
    >>    -- Niels.
    >






-- 
Jon T. Meek, Ph.D.
 https://linkedin.com/in/meekjt
 https://meekj.github.io


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