Re: Temp at Level 3 data centers

["Jörg Kost" <jk () ip-clear de>]

Hi there,

been there, done that, rocky way ahead.

In Europe the standard temperature Level3 SLA is 26C. The measurement is 
done on the cool aisle, at a distance of 45 cm to the equipment and a 
height of 100 cm. You can use a Testo 625 handheld for measurements, 
that is also handled by Level3 staff.

Do you guys still at least have biometric access control devices at your 
Level3 dc? They even removed this things at our site, because there is 
no budget for a successor for the failing unit. And to be consistent, 
they event want to remove all biometric access devices at least across 
Germany.

Regards
Jörg

On 11 Oct 2017, at 14:31, David Hubbard wrote:

> Curious if anyone on here colo’s equipment at a Level 3 facility and 
> has found the temperature unacceptably warm?  I’m having that 
> experience currently, where ambient temp is in the 80’s, but they 
> tell me that’s perfectly fine because vented tiles have been placed 
> in front of all equipment racks.  My equipment is alarming for high 
> temps, so obviously not fine.  Trying to find my way up to whomever I 
> can complain to that’s in a position to do something about it but it 
> seems the support staff have been told to brush questions about temp 
> off as much as possible.  Was wondering if this is a country-wide 
> thing for them or unique to the data center I have equipment in.  I 
> have equipment in several others from different companies and most are 
> probably 15-20 degrees cooler.
>
> Thanks,
>
> David