nanog mailing list archives
Re: Comcast's business internet support
From: Seth Mattinen <sethm () rollernet us>
Date: Wed, 26 Dec 2018 15:35:47 -0800
On 12/26/18 15:24, Masood Ahmad Shah wrote:
You business support team keep insisting on sending an onsite tech. I explained that I don't believe that will resolve this issue (There is no evidence of an issue with the lines or signal levels) and it's a packet loss inside Comcast network, most likely aggregation/backhaul.
The easiest way forward is to let them send the tech out. That's the script.
Current thread:
- Comcast's business internet support Masood Ahmad Shah (Dec 26)
- Re: Comcast's business internet support Seth Mattinen (Dec 26)
- Re: Comcast's business internet support chris (Dec 26)
- Re: Comcast's business internet support Masood Ahmad Shah (Dec 26)
- Re: Comcast's business internet support Masood Ahmad Shah (Dec 26)
- Re: Comcast's business internet support chris (Dec 26)
- Re: Comcast's business internet support Seth Mattinen (Dec 26)