Re: Google / GMail Geolocation

[Harry Reeder <harry () harryreeder co uk>]

Yes, I believe I have tried that form at some point in the past but nothing
came of it last time - I'll submit it for this instance as well.

On Thu, Mar 15, 2018 at 3:56 PM Yury Shefer <shefys () gmail com> wrote:

> Have you tried to contact G through the following form?
> https://support.google.com/websearch/contact/ip
>
>
> On Thu, Mar 15, 2018 at 4:35 AM, Harry Reeder <harry () harryreeder co uk>
> wrote:
>
> > Hi Folks,
> >
> > Wondering if anyone has a contact at Google who can help - I've a customer
> > who's attempted to log in from one of our IPs (which comes from one of
> > Cogent's /16 blocks) however they get an automated email response from
> > Google saying that they're logging in from Hong Kong, and the login was
> > prevented for security reasons (as someone may have their password). For
> > reference, the whois response shows Washington DC, and refers to Cogent's
> > rwhois which places us correctly at Telehouse London. Tools like Maxmind
> > also have our location correct.
> >
> > Is there somewhere I can go to get this corrected for our leased IP
> > ranges?
> > (I am aware that the long term solution is to get our own IP space - I am
> > working on that, I just don't have enough of a business case yet)
> >
> > Off-list replies also welcome.
> >
> > Thanks
> > Harry