Re: Ookla geo IP data contact?

[Colin Legendre <clegendre () coextro com>]

Update is done to Maxmind at

https://support.maxmind.com/geoip-data-correction-request/

One tab for location.. other tab for ISP/Org

---
Colin Legendre
President and CTO

Coextro - Unlimited. Fast. Reliable.
w: www.coextro.com
e: clegendre () coextro com

p: 647-693-7686 ext.101
m: 416-560-8502
f: 647-693-7601


On Thu, Aug 8, 2019 at 5:23 PM TJ Trout <tj () pcguys us> wrote:

> How does one request Ookla to update their database to reflect the proper
> whois owner of a netblock? The process must not be automated because these
> netblocks have been under a new name for 3 to 5 years now.
>
> On Thu, Aug 8, 2019, 11:02 AM Josh Luthman <josh () imaginenetworksllc com>
> wrote:
>
> > The name is from WHOIS records.  The location is from Maxmind.
> >
> > Josh Luthman
> > Office: 937-552-2340
> > Direct: 937-552-2343
> > 1100 Wayne St
> > Suite 1337
> > Troy, OH 45373
> >
> >
> > On Thu, Aug 8, 2019 at 1:36 PM TJ Trout <tj () pcguys us> wrote:
> >
> > > Has anyone had success with getting Ookla / Maxmind to update subnets
> > > whois data? I've submitted the correction request with Maxmind ten times
> > > over the last 5 years and all of our resources still show the previous
> > > allocation owner as the 'isp' when visiting speed test.net
> > >
> > > Thanks
> > >
> > > TJ Trout
> > > Volt Broadband