nanog mailing list archives

Re: Cogent sales reps who actually respond


From: Jon Sands <fohdeesha () gmail com>
Date: Mon, 16 Sep 2019 09:30:48 -0400

The last time I dealt with them, it took a little over 3 months to get them to turn up basic BGP service. To top it off the sales rep was fired in the middle of our deployment. Cogent seems to have higher rep turnover than anything else I've dealt with. Buckle up and have fun!

On 9/15/2019 4:13 PM, noc () as37662 com noc () as37662 com wrote:

Hi fellow network operators,

Do any orgs here have experience with a good Cogent rep? The rep we got via Cogent's website is unresponsive to even basic questions. It feels like we are dealing with a bot and copy-pasted replies.

Thanks
Ruldu


--
Jon Sands
MFI Labs
https://fohdeesha.com/


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