nanog mailing list archives

Re: Disney+ Geolocation issues


From: Josh Luthman <josh () imaginenetworksllc com>
Date: Thu, 6 Feb 2020 10:41:22 -0500

I post this link on this list weekly at least.  The past threads have this
link.  Please search!

http://thebrotherswisp.com/index.php/geo-and-vpn/

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Thu, Feb 6, 2020 at 10:30 AM John van Oppen <john () vanoppen com> wrote:

Did you happen to have this contact?   I have a couple of CIDR blocks
still having this problem.



The blocks involved all seem right on the main geolocation blocks.



John



*From:* NANOG <nanog-bounces () nanog org> *On Behalf Of *Cassidy B. Larson
*Sent:* Tuesday, November 12, 2019 3:54 PM
*To:* Michael Crapse <michael () wi-fiber io>
*Cc:* nanog () nanog org
*Subject:* Re: Disney+ Geolocation issues



We're seeing the same thing.  Actually we saw it during pre-signup.
Reached out to Disney+ weeks ago as well, with no response.  Now it's
launched, our support lines are flooded with people unable to give Disney
all their moneys.    We finally got through to Disney+ support after 2.5hrs
on hold to supply them the error code, IP address, and zip code.. we'll see
if it's passed to the right folks.



On Tue, Nov 12, 2019 at 3:30 PM Michael Crapse <michael () wi-fiber io>
wrote:

Myself and a few other ISPs are having our eyeballs complain about
disney+ saying that they're on a VPN. Does anyone have any idea, or who to
contact regarding this issue?

This is most likely improper geolocation databases. Anyone have an idea
who they use?



Mike



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