Re: Reaching out to Sony NOC, resolving DDoS Issues - Need POC

[Josh Luthman <josh () imaginenetworksllc com>]

To be fair they do contact you.  It's an automated process that's done
daily and it has a light amount of information.

The rest is totally accurate - the Playstation network stuff is an absolute
joke (think back to how they were down for MONTHS).

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Jan 7, 2020 at 1:14 PM Tony Wicks <tony () wicks co nz> wrote:

> Good luck! I’ve dealt with such PSN IP blocking issues for several years
> and have found that Sony is the absolute worst possible gaming/content
> provider I’ve ever dealt with. One company I worked at had to threaten
> legal action as PSN would block CGN IPv4 addresses on their network and
> then tell customers to contact the ISP as it’s the ISP’s fault. At the same
> time PSN would provide no useful or actionable information to the ISP as to
> why they has implemented almost random IP blocking on their network. Not
> once was any issue raised in regard to their biggest competitor. The sheer
> arrogance shown by their management at the time was infuriating, it was a
> you are not big enough to waste our precious time on attitude.
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> On Mon, Jan 6, 2020 at 1:27 PM Octolus Development <admin () octolus net>
> wrote:
>
> Hi all,
>
>
>
> We've been trying to get in contact with Sony and/or Akamai to resolve an
> IP blacklisting issue.
>
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>
> Support is not useful, and our customers are complaining.
>
>
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> If anyone has a POC for somebody over at Sony or PSN who can help us
> resolve these issues, it would be much appreciated!