Re: Why eEye Retina (was MBSA scanner)

[Peter Wood <peterw () firstbase co uk>]

We found that Retina seems to give false positives if you are logged in to 
the target system (or have implicit access e.g. as Domain Admin). However 
with no authentication on the target it gives reliable results. I have 
assumed that it is checking the existence of specific files on the target 
rather than whether the respective services are running ...

As for their tech support, it hasn't been great but at leats we get replies 
which is more than we did with ISS Internet Scanner problems :-\

Pete

At 10:37 20/04/2004 -0400, clarke-cummings () columbus rr com wrote:
>Hello Everyone,
>
>We recently began evaluating eEye's Retina product for our vulnerability
>assessment tool.  We have found the results to be very inconsistent,
>showing us vulnerable to issues that have been patched.  We've verified the
>patches manually, with MBSA, HFNETCHK, and LanGuard.  eEye didn't have a
>good answer as to why the results were so inconsistent.  Any guesses?
>
>Also, how is their support response for those that are customers?  As a
>trial customer they aren't a very impressive organization.
>
>Thanks in advance for the help.
>
>Cheers,
>Clarke
>
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