Snort mailing list archives
Re: OT: Reseller Rant
From: "J. Craig Woods" <drjung () sprynet com>
Date: Thu, 28 Mar 2002 14:09:29 -0600
Erek Adams wrote:
[Warning: The following may not be suited for young children, small animals and some household appliances.] Ok, I still haven't had enough coffee yet, so I'm a bit cranky. Yes, I'm apologizing in advance.... :-/ <rant> On the selling of Snort based appliances: I think it's great to get Snort out there as much as possible. I think the idea of a 'pre-packaged sensor and console' is a cool idea (Go Sourcefire!). It's great for an enterprise to be able to buy a box, software and support all in one place! Buy it, plug it in, configure it, and support in the wings incase something happens.... GREAT IDEA! Now, the part that just really aggitates me: When these appliance vendors post to this email list (snort-users) and get help from list members....And then have the audacity to charge a customer for the info they got in a free public forum. I don't mind helping folks. I really don't. I _DO_ mind being 'backline email support' and not getting paid for it. :-/ Yeah, Yeah--I know... "Don't help people then." It's not the money... It's the principle of the matter: $4,000 a year (in some cases) for support. And the support team gets thier tuff questions answered here? *sigh* God... Corporate America. Greed--It makes the world go round. And to the resellers: When you cut-n-paste from the email list into your tech documents, you could at least _try_ to make it look like it was written by your company. </rant> I think I'll go have some more coffee now.... -----
At certain times, when everybody is bitching about something, a rant will be made that deserves to be heard. Erek's critique (nice euphemism for rant) is one that deserves our attention. With or without your cofffee, I wholeheartedly agree with you. After all is said and done, it is principles that guide out way in times of uncertainty, and *nothing* else. Good insight, and thanks -- J. Craig Woods UNIX/NT Network/System Administration -Art is the illusion of spontaneity- _______________________________________________ Snort-users mailing list Snort-users () lists sourceforge net Go to this URL to change user options or unsubscribe: https://lists.sourceforge.net/lists/listinfo/snort-users Snort-users list archive: http://www.geocrawler.com/redir-sf.php3?list=snort-users
Current thread:
- OT: Reseller Rant Erek Adams (Mar 28)
- Re: OT: Reseller Rant J. Craig Woods (Mar 28)
- Re: OT: Reseller Rant John Sage (Mar 28)
- <Possible follow-ups>
- RE: OT: Reseller Rant Redman, Ken (Mar 28)
- RE: OT: Reseller Rant Bob Walder (Mar 29)
- RE: OT: Reseller Rant F.M. Taylor (Mar 29)
- RE: OT: Reseller Rant Erek Adams (Mar 29)
- RE: OT: Reseller Rant Erek Adams (Mar 29)
- RE: OT: Reseller Rant F.M. Taylor (Mar 29)
- RE: OT: Reseller Rant Tom Sevy (Mar 29)