Re: Analyzing RTP Streams

["Boonie" <newsboonie () gmail com>]

Hi Dustin,

If the playback proves that there is no problem at the point where you captured the packets but the internal user is 
complaining, move closer to that user. Maybe even use a SPAN port on the switch which has the user device connected.

Dave

  ----- Original Message ----- 
  From: Dustin Schuemann 
  To: wireshark-users () wireshark org 
  Sent: Thursday, September 09, 2010 2:06 AM
  Subject: [Wireshark-users] Analyzing RTP Streams


  I am trying to diagnose a VOIP issue. When I play the call it sounds fine. The call doesn't have any dropped packets. 
It does say payload changed to PT=0. The mean jitter was 1.29 ms, Max jitter was 12.64 ms. and the max delta was 22.93 
ms. The internal caller hears the end users voice drop every other word. The outside caller doesn't have any issues. I 
believe this is a network issue but Im not able to pin point it. I guess I don't quite know how to read the RTP 
analysis screen. 

  Any help you can provide would be grateful. 



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