Logic Error in Management Edition NetWare install script for Dr. Sololomon's

[bbell01 () EMORY EDU (Bayard G. Bell)]

        I sent this bug report to NAI on 6/28/99.  I haven't received
any
thanks, let alone been told of a patch.  I hope this post will shame
them into addressing a problem that has been reported with a complete
diagnosis of the problem.
        I apologize that all of the lists to which I am posting are not
quite
the right forums, but disclosure to public forums that care about such
issues seems to be the only recourse when a vendor won't give you the
time of day...

-Bayard Bell
Emory University

Bayard wrote:
>         Dr. Solomon's Management Edition 1.51 installing Toolkit 7.96 for
> NetWare installs an update script with an incorrect conditional that
> will cause the NTOOLKIT.NLM for NetWare 3.1X to be installed on a
> NetWare 5 server.  The version condition in the MEUP.CFG beginning in
> line PreInst6 of the [Toolkit Front End] section asks the system for the
> NetWare 4.  If the version comes back as 4.X, then the script goes to
> the NetWare 4 section and renames NTK4.NLM NTOOLKIT.NLM.  Otherwise, the
> script assumes that the system is running NetWare 3.1X and renames
> NTK3.NLM NTOOLKIT.NLM.  Obviously this script does not allow for NetWare
> 5, which, because it is not reported to the script as NetWare 4.X, is
> assumed to be NetWare 3.1X.  Loading the 3.1X NTOOLKIT promptly causes a
> critical error in the server, although the server does seem to recover.
> The version problem was confirmed by a checksum comparison.

[The version 3.1X then unloads itself, leaving you without virus
protection.  You can perform the installation manually, but I haven't
gotten a manual install to work with the Management Edition console.]

>         Furthermore, it has been my experience that a NetWare 5 SP2A server
> loaded with all ManageWise 2.6 components (except InnocyLAN) and the
> ARCServeIT 6.61 agent will experience a critical error when a client
> attempts a read operation with the File Access Monitor.  The server
> remains up but ceases to process client requests and will not down
> itself properly.  No source of this error was determined at this time,
> although it has been my experience that the file access monitor does not
> work at all with NetWare 3.1X (the console locks up and the server does
> not process client requests).
>         Please let me know if you are aware of a configuration issue or whether
> a fix is available.
>
> -Bayard Bell
> Emory University
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