Educause Security Discussion mailing list archives

Re: Maintenance Window(s) Procedures


From: Brian Epstein <bepstein () IAS EDU>
Date: Wed, 4 Jun 2008 13:58:00 -0400

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| Joey Rego wrote:
|> We are currently in the process of rethinking our maintenance window
|> and procedures for servers, applications and devices.  We were
|> wondering how other institutions have gone about doing this.  If you
|> could help with some information on how your institution decided the
|> time(s)/day(s) of your maintenance window and would like to share we
|> would really appreciate it.   Also, any information on the level of
|> communication with the departments that were the business owners of
|> applications and how their input swayed your decisions any would be
|> helpful as well.

Our outage windows are typically Tue,Wed,Thu from 6am to 8am.  Although
for outages that are going to be longer, we schedule during the weekend,
etc  The general idea is not to make changes Mondays or Fridays. and not
during the day when people are using the services.

Thanks,
ep

- --
Brian Epstein <bepstein () ias edu>                     +1 609-734-8179
Network and Security Officer            Institute for Advanced Study
Key fingerprint = 128A 38F4 4CFA 5EDB 99CE  4734 6117 4C25 0371 C12A
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