Re: Self-service password reset utility/appliance??

["Lustig, Derek" <lustig () HWS EDU>]

We have been using Avatier's Password Station for a few years and the product does a good job in helping our faculty, 
staff and students manage their user credentials.

Derek Lustig
Hobart & William Smith Colleges

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of SCHALIP, 
MICHAEL
Sent: Thursday, July 01, 2010 1:48 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Self-service password reset utility/appliance??


Hi folks.....



We're havin' fits.....simple password resets are eating us alive.  We run Banner/Luminus ("myCNM" portal), and an 
Active Directory/LDAP.  Luminus authenticates through Active Directory - so there is a single authorization mechanism, 
but.....we are spending a HUGE amount of time simply trying to manage student passwords.  Luminus has a password reset 
capability that we're using (it supposedly resets the passwords directly in AD, but there seems to be a time lag or it 
simply isn't working in some cases??)



What I'm wondering - what kind of software utility or appliance you all are using to allow students to perform their 
own password resets.......and, do you like it?....love it?.....hate it?



Thanks,



Michael

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