Re: Phishing E-mail Procedures

[Colleen Keller <ckeller () EDUCAUSE EDU>]

Hi Bob,
You may want to take a look at the Phishing page on the EDUCAUSE site, 
http://www.educause.edu/Resources/Browse/Phishing/30515, it includes a list of schools' web sites concerning phishing.
Please let me know if you have any questions, thank you.
Colleen Keller
Electronic Resources Librarian
EDUCAUSE - Uncommon Thinking for the Common Good
4772 Walnut Street, Suite 206
Boulder, CO 80301-2538
Phone (303) 939-0309

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Robert 
Meyers
Sent: Thursday, January 26, 2012 9:03 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Phishing E-mail Procedures

I have been tasked with writing guidelines and procedures for an official process on how to handle inbound phishing 
and/or otherwise malicious e-mail. The bottom line is we will be asking our user to forward all such e-mail to a 
central account where we will check it for any further action.   Does anyone in the group have a similar process they 
could share? I'm in favor of continuing to tell users to delete the e-mails and go on about their business, but the 
task is on my desk.

Thanks

Bob



Robert E. Meyers,  Ms.Ed.
Educational Program Manager
  Office of Information Security
West Virginia University
office: (304) 293-8502
remeyers () mail wvu edu<mailto:remeyers () mail wvu edu>