Educause Security Discussion mailing list archives
Re: Google Docs abuse
From: Jeffrey Schiller <jis () MIT EDU>
Date: Fri, 20 Jul 2012 16:45:34 -0400
It is quite possible that when you report abuse on a Google Apps domain that the complaint is forwarded to the customer (University) for handling. I wouldn't be surprised if there was some variability there. Frankly, if I were to host a Google Apps Domain (I do, but not for a whole campus) I would want Google to talk to me before removing any contact from my space. There is a trade-off here between having quick response and having Google act as our overlord. I don't believe we really want the later! -Jeff On Fri, Jul 20, 2012 at 3:50 PM, Dan Han <s2dhan () vcu edu> wrote:
I am sure many of you have experienced the phishing scams hosted on Google spreadsheets. While we report these scams to Google through the Report Abuse link, it seems that the time it takes for Google to remove the phishing site varies significantly. While some links are taken down almost immediately, others stay active for days, if not weeks after multiple reports through the abuse link. Also, this maybe coincidence, but I have realized that some of the phishing links hosted on EDU's Google Apps often takes longer for Google to resolve than others. Has anyone noticed the same pattern, and does anyone have any tips on how to escalate these cases when Google fails to respond to the abuse report? Thank you. Dan Han Information Security Officer Virginia Commonwealth University
-- _______________________________________________________________________ Jeffrey I. Schiller Information Services and Technology Massachusetts Institute of Technology 77 Massachusetts Avenue Room E17-110A Cambridge, MA 02139-4307 617.253.0161 - Voice jis () mit edu http://jis.qyv.name _______________________________________________________________________
Current thread:
- Google Docs abuse Dan Han (Jul 20)
- Re: Google Docs abuse Jeffrey Schiller (Jul 20)
- Re: Google Docs abuse Bob Bayn (Jul 20)
- Re: Google Docs abuse Jeffrey Schiller (Jul 20)
- Re: Google Docs abuse Dan Han (Jul 20)
- Re: Google Docs abuse Tracy Mitrano (Jul 23)
- Re: Google Docs abuse Jacob Steelsmith (Jul 24)
- Re: Google Docs abuse Jeffrey Schiller (Jul 20)