Re: DUO Authentication with Hardware-Tokens usage size.

["Hagan, Sean" <sean.hagan () YC EDU>]

We have about 4% of our 1600 users who are using a combination of Duo and Feitian hardware tokens.  Only five of those 
appear to be related to COVID/remote work based on the timing of the token assignment.  We've also provided 30 hard 
tokens to our third party helpdesk provider so that their staff have access to applications that require MFA.  They are 
not included in the 4% number above.

I've always told our users that we're happy to provide them a token if they are unwilling or unable to use their 
personal smart phone, but that they will almost certainly find the process is faster and easier when using a smartphone 
with push enabled.  Anyone that's used both would probably agree.

Good luck with your roll-out!

Sean

________________________________
From: The EDUCAUSE Security Community Group Listserv <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of Alexandre Adao 
<Alexandre.Adao () MORGAN EDU>
Sent: Friday, October 2, 2020 3:30 PM
To: SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: [SECURITY] DUO Authentication with Hardware-Tokens usage size.

I am just curious to know the percentage (%) of users that utilize the hardware-token as a method of authentication in 
your DUO MFA environment. We have some users who already presented reluctance to install DUO in their personal cell 
phones as we are deploying DUO MFA in our network.

Thank you for any information you can provide,

-- Alex Adao
=============================================
Alexandre Magno Adão
Director of Information Security Systems
Morgan State University (CGW 300k)
Division of Information Technology (DIT)
443-885-4415 Office
443-803-3154 Cell
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