Re: Windoze almost managed to 200x repeat 9/11

[Frank Knobbe <frank () knobbe us>]

On Fri, 2004-09-24 at 09:15, Barry Fitzgerald wrote:
> The article doesn't make the situation entirely clear.  Did the app 
> intentionally restart the system and foul it?  Did the restart occur 
> because the app crashed?  

No, no, the problem was "human error" because a tech didn't reboot the
system. It's clearly operator error, not a problem with any systems at
all. 

Unfortunately, there is some truth in this. We (and not just the media)
are starting to put blame on humans far too quickly. Is this justified?
On one hand, they are only tools for us to do our job. On the other
hand, they are products that we should be able to rely on. Who do we
blame? Operators or products?

Cheers.
Frank

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