Full Disclosure mailing list archives
Re: Need some help with management
From: Izaac <izaac () setec org>
Date: Fri, 23 May 2008 09:30:45 -0400
On Thu, May 22, 2008 at 09:51:01AM -0700, Daniel Sichel wrote:
it's not documented anywhere. So, please help me explain why netbios and file shares on machines not within your network are bad ideas.
This situation is ultimately and entirely your fault. You, i.e. your IT department, has failed to provide the services and resources that your management needs. As such, they are forced to invent ways to get around you. This is probably not the first and will most assuredly not be the last time it will happen. That you know about. Do not explain to this manager what he cannot do. Ask him what he wants to do. And then provide him with what he needs. In a simple and straightforward manner. Where he doesn't need to know anything about disks and RAM and IP and firewalls or anything related to your job. The conversation should go like this: Y: "Hey boss, so I hear you want to set up some kinda server. What the story?" B: "We want a file server." Y: "You need to share files?" B: "Yes. We all have to work on the same spreadsheet and it's getting to be a real pain to send it back and forth between us in email." Y: <blink> "A spreadsheet?" B: "Yes. We track our offered quotes in an Excel spreadsheet. Every morning Cindy sends out the spreadsheet to everyone in an email so any salesman can answer questions when the prospect calls. They email any changes they made to her in the afternoon. And she consolidates them and builds the sheet for the next morning. So, my cousin's roomate's uncle's stepkid was visiting the other week and says, 'Why don't you use a fileserver? Then you can all edit the one copy and not have to worry about a second call in the afternoon not realizing what happened that morning.' I mean, that's a great idea, right? So that's what we want to do. We oughtta get him in here as a consultant." Y: <cry> At which point you'll discover the business requirement for a database or versioning system or CRM or whateverelse. Which you have been utterly ignoring for the past year by reading Slashdot instead of engaging the rest of your company and discovering its business needs. Your job is to enable your coworkers to do their jobs more effectively. The computer should seamlessly integrate into their task. If they have to think about it, you've failed. You support them. They do not support you. Check your geekgo and do your job. So the answer to your immediate question is: You set up their fileserver and acquiesce to every little feature they think that they need. And watch it like a hawk. In doing so, you'll play catchup in figuring out what they actually need. And then you can replace that horror with something better. .. Great. Just great. Now I'm gonna feel managment-dirty all day. I'll have to pick up a box of scouring pads from the grocery on the way to the gym this afternoon. -- . ___ ___ . . ___ . \ / |\ |\ \ . _\_ /__ |-\ |-\ \__ _______________________________________________ Full-Disclosure - We believe in it. Charter: http://lists.grok.org.uk/full-disclosure-charter.html Hosted and sponsored by Secunia - http://secunia.com/
Current thread:
- Need some help with management Daniel Sichel (May 22)
- Re: Need some help with management Valdis . Kletnieks (May 22)
- Re: Need some help with management Hoss Cartwright (May 22)
- Re: Need some help with management Paul Schmehl (May 22)
- Re: Need some help with management Kurt Dillard (May 22)
- Re: Need some help with management Garrett M. Groff (May 22)
- Re: Need some help with management coderman (May 22)
- Re: Need some help with management Paul Schmehl (May 23)
- Re: Need some help with management Tremaine Lea (May 22)
- Re: Need some help with management Izaac (May 23)
- Re: Need some help with management Marcus Graf (May 23)
- Re: Need some help with management Castigliola, Angelo (May 23)
- <Possible follow-ups>
- Re: Need some help with management Jesse Bacon (May 23)
- Re: Need some help with management Elazar Broad (May 23)
- Re: Need some help with management Paul Schmehl (May 23)
- Re: Need some help with management Elazar Broad (May 25)