Re: Vendors's DUMB question

[Valdis.Kletnieks () vt edu]

On Sat, 09 Sep 2006 11:47:06 EDT, Kevin McAleavey said:
> for ten years now and every time we'd polled customers in the past as to
> dropping "NT" code, we'd get "we still have people running that."

So ask them (and yourself) the obvious follow-on questions:

"Will it be a show-stopper if our product supports 11,997 of your 12K
users, but fails to support those 3 NT users?"

"How much extra are you willing to pay for NT support?"

"If you're concerned enough about malware to pay for an anti-malware
product, why are you still running NT?  What are you doing for security
patches, and how do you know the boxes aren't pwned already?"

(for yourself) "Do I sell enough NT licenses that they actually pay for the
added support costs, or am I spending $100K a year in supporting something
that I only get $10K in generated revenue?"

>  Is it STILL true?   :(

The important question isn't whether it's still true, but whether it's
still true in great enough numbers to matter to your balance sheet.

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