My New Hero: Tired of 'Customer Service'

["Paul Ferguson" <fergdawg () netzero net>]

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I really admire this lady:

http://www.washingtonpost.com/wp-dyn/content/article/2007/10/17/AR200710170
2359.html

An American Treasure, she is. :-)

- - ferg

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--
"Fergie", a.k.a. Paul Ferguson
 Engineering Architecture for the Internet
 fergdawg(at)netzero.net
 ferg's tech blog: http://fergdawg.blogspot.com/


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