Re: 911 Operator Found Guilty Of Willful Neglect

["Alex Eckelberry" <AlexE () sunbelt-software com>]

I believe this is an unusual (albeit horribly tragic) situation.   

-----Original Message-----
From: funsec-bounces () linuxbox org [mailto:funsec-bounces () linuxbox org]
On Behalf Of Juha-Matti Laurio
Sent: Monday, January 21, 2008 8:05 AM
To: funsec () linuxbox org
Subject: [funsec] 911 Operator Found Guilty Of Willful Neglect

> From the eFluxMedia article:

"The 911 operator who refused to respond to an emergency call made by a
5-year old boy was found guilty by a Detroit jury on Friday, and faces
up to one year in jail for willful neglect of duty and misdemeanor.
Sharon Nichols, 45, will be sentenced on March 11. "
--clip--

"Nichols claimed in her testimony she could not hear the boy very well
and she thought it was all a prank, but the young boy, now 7, said the
operator hang up on him after accusing him of playing games.

The incident took place on February 20, 2006, when Robert Turner, then
5, called 911 after his mother, Sherrill Turner, 46, collapsed
unconscious in her home in Detroit. Sharon Nichols took the call, but
assumed it was a prank and did not bother to send somebody to check up
the situation.
The boy's mother was found dead three hours later, after heart
complications occurred."

More at
http://www.efluxmedia.com/news_911_Operator_Found_Guilty_Of_Willful_Negl
ect_13006.html

An older USA Today reference from 2006:
Boy's 911 calls dismissed as jokes
http://www.usatoday.com/news/nation/2006-04-09-911-call_x.htm

It's worth of noticing that the boy was five years old during the case
in 2006.

As non-US citizen I'm interested in to hear some comments about the
local 911 culture.

Juha-Matti

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