Re: Oops: Charter Empties 14,000 E-Mail Accounts

[der Mouse <mouse () rodents montreal qc ca>]

> Charter Communications officials believe a software error during
> routine maintenance caused the company to delete the contents of
> 14,000 customer e-mail accounts.

> There is no way to retrieve the messages, photos and other
> attachments that were erased from inboxes and archive folders across
> the country on Monday, said Anita Lamont, a spokeswoman for the
> suburban St. Louis-based company.

Yeesh, that's *such* glaring incompetence.  Uh, guys, ever hear of
*backups*?!

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