Interesting People mailing list archives
Clear Member Update
From: David Farber <dave () farber net>
Date: Sat, 27 Jun 2009 09:38:31 -0400
Begin forwarded message: From: Robert Siegel <rob () casasiegel com> Date: June 26, 2009 4:55:07 PM EDT To: Dave Farber <dave () farber net> Subject: FW: Clear Member Update Dave, For IP if you wish. Came today. ------ Forwarded Message From: Clear Customer Service <clearsupport () flyclear com> Reply-To: <clearsupport () flyclear com> Date: Fri, 26 Jun 2009 14:44:47 -0400 Subject: Clear Member Update Clear Member Update Dear Robert XXXXX,In response to questions raised by our members, Clear would like to offer
the following information: Clear Lanes Are No Longer Available.At 11:00 p.m. PST on June 22, 2009, Clear ceased operations. Clear's parent company, Verified Identity Pass, Inc., was unable to negotiate an agreement
with its senior creditor to continue operations. Verified Identity Pass regrets that Clear will not be able to continue operations. How is Clear securing personal information? Clear stands by our commitment to protect our customer's personally identifiable information - including fingerprints, iris images, photos, names, addresses, credit card numbers and other personal information provided to us - and to keep the privacy promises that we have made. Information is secured in accordance with the Transportation Security Administration's Security, Privacy and Compliance Standards. How is Clear securing any information at the airports? Each hard disk at the airport, including the enrollment and verificationkiosks, has now been wiped clean of all data and software. The triple wipe process we used automatically and completely overwrites the contents of the
entire disk, including the operating system, the data and the file structure. This process also prevents or thoroughly hinders all known techniques of hard disk forensic analysis. How is Clear securing any information in central databases and corporate systems?Lockheed Martin is the lead systems integrator for Clear, and is currently working with Verified Identity Pass, Inc. to ensure an orderly shutdown as the program closes. As Verified Identity Pass, Inc. and the Transportation Security Administration work through this process, Lockheed Martin remains
committed to protecting the privacy of individuals' personal informationprovided for the Clear Registered Traveler program. Lockheed's work will
also remain consistent with the Transportation Security Administration'sfederal requirements and the enhanced security and privacy requirements of
Verified Identity Pass, Inc. The computers that Verified Identity Pass, Inc. assigned to its former corporate employees are being wiped using the same process described for computers at the airports. Will personally identifiable information be sold?The personally identifiable information that customers provided to Clear may
not be used for any purpose other than a Registered Traveler program operated by a Transportation Security Administration authorized service provider. Any new service provider would need to maintain personally identifiable information in accordance with the Transportation SecurityAdministration's privacy and security requirements for Registered Traveler programs. If the information is not used for a Registered Traveler program,
it will be deleted. How will members be notified when information is deleted? Clear intends to notify members in a final email message when the information is deleted. Who is monitoring this process? Clear is communicating with TSA, airport and airline sponsors, andsubcontractors, to ensure that the security of the information and systems is maintained throughout the closure process. Clear thanks these partners
for their continuing cooperation and diligence. How can I contact Clear?Please visit our website, www.flyclear.com, for the latest updates. Clear's
call center and customer support email service are no longer available. Will I receive a refund for membership in Clear?At the present time, Verified Identity Pass, Inc. cannot issue refunds due
to the company's financial condition. Has Verified Identity Pass, Inc. filed for bankruptcy? At the present time, Verified Identity Pass has not commenced any proceedings under the United States Bankruptcy Code. Clear Customer Service Clear, 600 Third Avenue 10th Floor, New York, NY 10016 www.flyclear.com <**40101A46979291**> ------ End of Forwarded Message ------------------------------------------- Archives: https://www.listbox.com/member/archive/247/=now RSS Feed: https://www.listbox.com/member/archive/rss/247/ Powered by Listbox: http://www.listbox.com
Current thread:
- Clear Member Update David Farber (Jun 27)
- <Possible follow-ups>
- Re: Clear Member Update David Farber (Jun 28)
- Re: Clear Member Update David Farber (Jun 30)