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The Truth About The Trump Data Team That People Are Freaking Out About


From: "Dave Farber" <farber () gmail com>
Date: Fri, 17 Feb 2017 10:35:55 -0500




Begin forwarded message:

From: Dewayne Hendricks <dewayne () warpspeed com>
Date: February 17, 2017 at 9:02:14 AM EST
To: Multiple recipients of Dewayne-Net <dewayne-net () warpspeed com>
Subject: [Dewayne-Net] The Truth About The Trump Data Team That People Are Freaking Out About
Reply-To: dewayne-net () warpspeed com

The Truth About The Trump Data Team That People Are Freaking Out About
Cambridge Analytica says its “behavioral communications” techniques helped land Trump in the White House. Don’t 
believe it, say former campaign staffers, employees, and other GOP digital strategists. “You get a lot of snake oil 
like this in data work,” one said.
By Kendall Taggart
Feb 16 2017
<https://www.buzzfeed.com/kendalltaggart/the-truth-about-the-trump-data-team-that-people-are-freaking>

Last December, a Swiss publication called Das Magazin credited an obscure consulting firm that advised Donald Trump’s 
campaign with having “turned the world upside down” on Election Day. The article was an underground sensation in 
German, in a bootlegged English translation, and then on Vice, raising concerns that the company, Cambridge 
Analytica, used sophisticated psychological tools to manipulate unwitting American voters.

Readers shared the article more than 350,000 times, according to analytics service BuzzSumo. With it, conspiracy 
theories gave the firm almost unlimited power to control our lives with what one critic called a “weaponized AI 
propaganda machine.” And Cambridge Analytica itself has hardly shrunk from the controversy: Alexander Nix, the CEO, 
boasted that it had “profiled the personality of every adult in the United States of America — 220 million people.”

But interviews with 13 former employees, campaign staffers, and executives at other Republican consulting firms who 
have seen Cambridge Analytica’s work suggest that its psychological approach was not actually used by the Trump 
campaign and, furthermore, the company has never provided evidence that it even works. Rather than a sinister 
breakthrough in political technology, the Cambridge Analytica story appears to be part of the traditional contest 
among consultants on a winning political campaign to get their share of credit — and win future clients.

Every person who spoke to BuzzFeed News insisted on anonymity, with many citing a reluctance to cross the company’s 
powerful leaders, who insiders say include co-owner Rebekah Mercer, one of Trump’s major donors, and board member 
Steve Bannon, his chief strategist.

Yet when Nix claimed that on a single day during the campaign, the firm tested more than 175,000 different Facebook 
ad variations based on personality types, Gary Coby, who ran digital advertising for the Trump campaign, took to 
Twitter to call it a “100% Lie” and “total rubbish.” Gerrit Lansing, who worked with the campaign and is now the 
White House chief digital officer, also dismissed Nix’s claim as “a lie.” Both declined to comment further, as did 
Mercer and Bannon.

Cambridge Analytica insists it played an “instrumental” role in the campaign and made “an important contribution to 
the team effort,” according to a statement emailed by Joshua Kail, a public relations representative. But despite 
articles still featured on its website touting the role psychographic techniques played in Trump’s campaign, the 
statement added, “We have always stated on the record that Cambridge Analytica did not have the opportunity to dive 
deeply into our psychographic offering because we simply did not have the time.”

That psychographic approach starts, Nix has said, with classifying people according to five traits — openness, 
conscientiousness, extroversion, agreeableness, and neuroticism. In September, the company said it planned to 
pinpoint 20 million persuadable voters in battleground states and target them with messages carefully tailored to 
those traits.

Several people who worked directly with Cambridge Analytica told BuzzFeed News that despite its sales pitch and 
public statements, it never provided any proof that the technique was effective or that the company had the ability 
to execute it on a large scale. “Anytime we ever wanted to test anything as far as psychographic was concerned, they 
would get very hesitant,” said one former campaign staffer. “At no point did they provide us any documentation that 
it would work.”

During a tense exchange at a post-election conference for Republican data firms, an audience member asked Matt 
Oczkowski, head of Cambridge Analytica’s product team, if his firm had used any psychographic profiles at all during 
the Trump campaign. According to two people in attendance, Oczkowski said that the company had not.

[snip]

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