nanog mailing list archives
Re: Followup British Telecom outage reason
From: "Christopher A. Woodfield" <rekoil () semihuman com>
Date: Mon, 26 Nov 2001 09:22:01 -0500
My first thought in response to this is the vendor's support costs - wouldn't shipping more reliable images bring down those costs signficantly? Or is it just that the extra revenue opportunities gained by adding $WHIZBANG_FEATURE_DU_JOUR outweigh those potential support savings? -C On Sun, Nov 25, 2001 at 07:30:07PM -0800, Paul Vixie wrote:
Yeah but... these activities support existing customers with existing products, and they enable no revenue (the support fees are already in the bag). To dedicate that much engineering energy -- probably more than 50% of the corporate total if "doing it right" is the goal -- would put new customer revenue and new product revenue at risk. Paul Vixie <vixie () eng paix net> President, PAIX.Net Inc. (NASD:MFNX)
-- --------------------------- Christopher A. Woodfield rekoil () semihuman com PGP Public Key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0xB887618B
Current thread:
- Re: Followup British Telecom outage reason, (continued)
- Re: Followup British Telecom outage reason Neil J. McRae (Nov 30)
- RE: Followup British Telecom outage reason Daniel Golding (Nov 26)
- RE: Followup British Telecom outage reason Deepak Jain (Nov 26)
- Re: Followup British Telecom outage reason Jesper Skriver (Nov 27)
- Re: Followup British Telecom outage reason Paul Vixie (Nov 25)
- RE: Followup British Telecom outage reason Christian Kuhtz (Nov 26)
- Re: Followup British Telecom outage reason Valdis . Kletnieks (Nov 26)
- RE: Followup British Telecom outage reason Sean Donelan (Nov 26)
- Re: Followup British Telecom outage reason Ian Duncan (Nov 26)
- RE: Followup British Telecom outage reason Alex Bligh (Nov 26)
- Re: Followup British Telecom outage reason Christopher A. Woodfield (Nov 26)
- Re: Followup British Telecom outage reason jerry scharf (Nov 26)
- Re: Followup British Telecom outage reason Christopher A. Woodfield (Nov 26)
- Re: Followup British Telecom outage reason Brett Frankenberger (Nov 26)
- Re: Followup British Telecom outage reason Ryan O'Connell (Nov 27)
- Re: Followup British Telecom outage reason Alex Bligh (Nov 26)
- Re: Followup British Telecom outage reason Paul Vixie (Nov 26)