nanog mailing list archives
TTY phone fraud and abuse
From: Sean Donelan <sean () donelan com>
Date: Sun, 11 Apr 2004 00:31:15 -0400 (EDT)
On Sat, 10 Apr 2004, Scott Call wrote:
While both the Telco and ISP are communications services, they are completely different beasts in the abuse department (as well as support, provisioning, billing, etc)
http://www.dailystar.com/dailystar/dailystar/17393.php Overseas scam artists have hijacked a telephone relay system for deaf people and turned phone operators in Tucson and nationwide into full-time facilitators of fraud. Operators at Tucson's Communication Service for the Deaf call center used to spend their shifts helping hearing- and speech-impaired Americans make calls. But since January their workdays are dominated by Internet calls from Nigeria and elsewhere. The callers try to use stolen credit-card numbers to make big purchases of merchandise from American companies. The operators often suspect fraud, but they can't just hang up. Federal rules require them to make the calls and keep the contents strictly confidential. [...] Spokesmen for Sprint, AT&T and Hamilton Telecommunications said the companies are aware of the fraudulent use of their services. But they said it's impossible to know what percentage of their Internet-relay calls are fraudulent, because the calls are confidential. They said they're working with the FCC to resolve the problem. "We're watching it, we're monitoring it, but privacy is key, and no records are kept," said Roberto Cruz, a spokesman for AT&T.
Current thread:
- Lazy network operators Chris Boyd (Apr 10)
- Re: Lazy network operators Richard Cox (Apr 10)
- Re: Lazy network operators Eric A. Hall (Apr 10)
- Re: Lazy network operators jlewis (Apr 10)
- Re: Lazy network operators Suresh Ramasubramanian (Apr 10)
- Re: Lazy network operators Sean Donelan (Apr 10)
- Re: Lazy network operators Dan Hollis (Apr 10)
- Re: Lazy network operators Jeff Workman (Apr 10)
- Re: Lazy network operators Scott Call (Apr 10)
- TTY phone fraud and abuse Sean Donelan (Apr 10)
- Re: TTY phone fraud and abuse Scott Call (Apr 10)
- Re: TTY phone fraud and abuse Sean Donelan (Apr 11)
- Re: TTY phone fraud and abuse Steven M. Bellovin (Apr 11)
- Re: TTY phone fraud and abuse Suresh Ramasubramanian (Apr 11)
- Re: TTY phone fraud and abuse Steven M. Bellovin (Apr 11)
- Re: TTY phone fraud and abuse Stephen Sprunk (Apr 11)
- Re: TTY phone fraud and abuse Iljitsch van Beijnum (Apr 12)
- Re: TTY phone fraud and abuse Suresh Ramasubramanian (Apr 12)
- Re: TTY phone fraud and abuse Niels Bakker (Apr 12)
- Re: TTY phone fraud and abuse Patrick W . Gilmore (Apr 14)
- Re: Lazy network operators Sean Donelan (Apr 10)