nanog mailing list archives
Re: Lazy network operators
From: Avleen Vig <lists-nanog () silverwraith com>
Date: Sat, 10 Apr 2004 21:29:34 -0700
On Sat, Apr 10, 2004 at 11:45:20PM -0400, Jeff Workman wrote:
I used to work for a very small (~10k dialup customer) ISP, and at the time our abuse policy was "if somebody complains, and you can find *something* in the logs, then lock the account." Then I went to work for a so-called "Tier-1" and learned in short order that this policy does not scale, especially when abusive customers with DS3s are waving around fully loaded lawyers.
It does not scale, if you have people reading every single mail that comes in, with now pre-parsing, sorting, etc. It scales up to a point when you take steps to sort what is coming in, take active steps to block abusing leaving your network, and implement methods to detect it on your network before people complain. -- Avleen Vig Systems Administrator Personal: www.silverwraith.com EFnet: irc.mindspring.com (Earthlink user access only)
Current thread:
- Re: TTY phone fraud and abuse, (continued)
- Re: TTY phone fraud and abuse Iljitsch van Beijnum (Apr 12)
- Re: TTY phone fraud and abuse Suresh Ramasubramanian (Apr 12)
- Re: TTY phone fraud and abuse Niels Bakker (Apr 12)
- Re: TTY phone fraud and abuse Patrick W . Gilmore (Apr 14)
- Re: TTY phone fraud and abuse Patrick W . Gilmore (Apr 14)
- Re: TTY phone fraud and abuse Laurence F. Sheldon, Jr. (Apr 15)
- Re: Lazy network operators Paul Vixie (Apr 11)
- abuse standards & consumer reports William Allen Simpson (Apr 11)
- Re: abuse standards & consumer reports Paul Vixie (Apr 11)
- Re: Lazy network operators Stephen J. Wilcox (Apr 11)
- Re: Lazy network operators Avleen Vig (Apr 10)
- Re: Lazy network operators Paul Vixie (Apr 10)
- Re: Lazy network operators Laurence F. Sheldon, Jr. (Apr 12)
- Re: Lazy network operators Steven Champeon (Apr 12)
- Re: Lazy network operators Robert Blayzor (Apr 12)
- Re: Lazy network operators Steven Champeon (Apr 12)
- Re: Lazy network operators E.B. Dreger (Apr 13)
- Re: Abuse mail boxese (was Re: Lazy network operators) Stephen J. Wilcox (Apr 12)