nanog mailing list archives

Re: Lazy network operators


From: Steven Champeon <schampeo () hesketh com>
Date: Mon, 12 Apr 2004 12:50:18 -0400


on Mon, Apr 12, 2004 at 12:31:59PM -0400, Robert Blayzor wrote:
I can understand the reasoning behind what they are doing, but perhaps 
they are taking things in the wrong direction.  Our abuse@ email address 
is just that, abused.  Our abuse@ mailbox gets probably 500+ spams a day 
with maybe 2-3 legit emails that we need to look at.  Sure we could run 
anti-spam measures on the abuse@ address but that probably isn't the way 
to go since most complaints to abuse@ are forward spam messages which 
could be marked and then missed.

So don't do content-based filtering.

[...] Having our techs/engineers go through the abuse@ box every day
to play hide and seek is a bit of an agonizing task that nobody really
wants, especially at the volume it is today.

Isn't it their job?

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