nanog mailing list archives
Re: tech support being flooded due to IE 0day
From: "Christopher L. Morrow" <christopher.morrow () verizonbusiness com>
Date: Fri, 22 Sep 2006 02:11:35 +0000 (GMT)
On Thu, 21 Sep 2006, Gadi Evron wrote:
Are you telling me tech support overflow at this immense scale does not affect the ISP and its network staff as well?
define 'immense scale' ... no calls here... so 'immense scale' in this case is 'nothing'. No, one thing you might say is that increased (channelling Vijay here...) calls from customers means increased 'Support Cost' and decreased profit margin over time. I'd also say: 1) how is this different from a large scale network outage for a provider 2) how is this different from any other large worm outbreak thing 3) is this blackworm all over again? (all hype no bite... byte?) -Chris
Current thread:
- tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Richard A Steenbergen (Sep 21)
- Re: tech support being flooded due to IE 0day Alexander Koch (Sep 21)
- Have you really got clue? Michael . Dillon (Sep 22)
- RE: Have you really got clue? Farrell,Bob (Sep 22)
- Re: Have you really got clue? Laurence F. Sheldon, Jr. (Sep 22)
- Re: Have you really got clue? Suresh Ramasubramanian (Sep 22)
- Re: tech support being flooded due to IE 0day Alexander Koch (Sep 21)
- Re: tech support being flooded due to IE 0day Richard A Steenbergen (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Christopher L. Morrow (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Dave Stewart (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Adrian Chadd (Sep 21)
- Re: tech support being flooded due to IE 0day Gadi Evron (Sep 21)
- Re: tech support being flooded due to IE 0day Payam Tarverdyan Chychi (Sep 21)
- Re: tech support being flooded due to IE 0day Jared Mauch (Sep 21)
- Re: tech support being flooded due to IE 0day bmanning (Sep 21)
- Re: tech support being flooded due to IE 0day Paul Vixie (Sep 21)
- Re: tech support being flooded due to IE 0day Michael . Dillon (Sep 22)