nanog mailing list archives
Re: SaidCom disconnected by Level 3 (former Telcove property)
From: Jon Lewis <jlewis () lewis org>
Date: Thu, 15 Mar 2007 20:25:28 -0500 (EST)
On Wed, 14 Mar 2007, Frank Bulk wrote:
http://www.phillyburbs.com/pb-dyn/articlePrint.cfm?id=1310151 Is this a normal thing for Level 3 to do, cut off small, responsive providers?
Even from that one-sided account, I have serious problems with: Siwert said the Colorado-based Level 3 "cited several Internet abuses" by SaidCom customers as the reason for the shutdown, including spam problems. "Some customers abuse the system", but when that happens, SaidCom contacts the authorities, said Siwert.When we have a customer spamming, we don't call the police. We either talk to, ACL, or shut off the customer. The above suggests to me that SaidCom had spam issues that they were either unable or unwilling to remedy themselves.
I also doubt that L3 shut them off without multiple prior warnings, though anything's possible. We had an issue many years ago where a leased line provider (coincidentally borged indirectly into L3) shut off all of our services with no warning at all on a Friday evening. Only after wasting some time with their NOC troubleshooting the circuits were we told we'd been shut off for non-payment. When we eventually got to the bottom of it (many hours later), it turned out they had another customer with a similar name that was way past due...and when billing told their NOC shut off "Atlantic" they shut off everything that looked like "Atlantic" even though we were two totally separate and unrelated customers.
---------------------------------------------------------------------- Jon Lewis | I route Senior Network Engineer | therefore you are Atlantic Net | _________ http://www.lewis.org/~jlewis/pgp for PGP public key_________
Current thread:
- Re: SaidCom disconnected by Level 3 (former Telcove property), (continued)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Chris Owen (Mar 16)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Joe Abley (Mar 16)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Justin M. Streiner (Mar 16)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Brandon Galbraith (Mar 16)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Justin M. Streiner (Mar 17)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Howard C. Berkowitz (Mar 16)
- Message not available
- RE: SaidCom disconnected by Level 3 (former Telcove property) Frank Bulk (Mar 16)
- Re: SaidCom disconnected by Level 3 (former Telcove property) William Yardley (Mar 15)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Jerry Pasker (Mar 15)
- Re: SaidCom disconnected by Level 3 (former Telcove property) Gerry Boudreaux (Mar 15)
- Darned if they do or don't (was Re: SaidCom disconnected by Level 3) Sean Donelan (Mar 15)
- AUP enforcement diligence David Barak (Mar 16)
- Re: AUP enforcement diligence Adrian Chadd (Mar 16)
- Re: AUP enforcement diligence Steve Sobol (Mar 16)
- Re: AUP enforcement diligence Suresh Ramasubramanian (Mar 19)