Comcast issues anyone?

[Logan Rawlins <logan.rawlins () highwinds com>]

I have various customers complaining of comcast issues and from traces  
i've seen so far it looks to be isolated to comcast or their handoff  
to someone.  Anyone else having these issues and can a comcast network  
engineer please contact me off list if possible thanks.

Tracing route to  [64.38.193.22]
over a maximum of 30 hops:

  1    15 ms    18 ms    17 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    17 ms     9 ms    27 ms  ge-1-7- 
ur01.seattle.wa.seattle.comcast.net [68.8
6.99.65]
  4    11 ms    11 ms    23 ms  te-8-4- 
ar01.burien.wa.seattle.comcast.net [68.86
.96.189]
  5    17 ms    15 ms    21 ms  68.86.90.222
  6    14 ms    31 ms    17 ms  68.86.90.221
  7    28 ms    27 ms    46 ms  pos-0-6-0-0- 
cr01.sacramento.ca.ibone.comcast.net
 [68.86.85.197]
  8    32 ms    47 ms    42 ms  pos-0-7-0-0- 
cr01.sacramento.ca.ibone.comcast.net
 [68.86.85.181]
  9    40 ms     *       48 ms  te-1-1- 
pr01.11greatoaks.ca.ibone.comcast.net [68
.86.84.126]
 10   109 ms    54 ms   154 ms  68.86.88.250
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.

-Logan