Re: 3rd party network monitoring

[Tom Sands <tsands () rackspace com>]

We use Websitepulse and it works well.

We've tried repeatedly to get a more advanced setup with Keynote, 
however in the past 8 months we've yet to be able to get anyone to 
reliably contact or respond to us.  Horrible service, and I guess new 
business doesn't matter to them.  When we did get a hold of someone, 
they mentioned they could support simple ICMP requests.



------------------------------------------------------
Tom Sands                                                       
Chief Network Engineer                          
Rackspace               
(210)312-4391           
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Thomas Kuehling wrote:
> Am Dienstag, den 04.03.2008, 12:02 -0500 schrieb Darrell Hyde:
> > In light of the recent major outages experienced by XO and Abovenet, I
> > have become very interested in finding a 3rd party vendor to monitor the
> > availability of my network from a variety of locations. 
> >
> > I've looked at keynote / redalert, but oddly enough they don't seem to
> > be able to monitor simple ICMP round-trip times - they (or at least the
> > sales folk that I've spoken with) insist on checking the status of a TCP
> > port or the response time of a web server.
>
> Keynote should be able to monitor simple icmp echo requests. Last time i
> worked with their product, i was able either to monitor our network with
> icmp echo requests or measure the performance of our web-farm with
> special URLs.
>
> Anyhow, as i grabbed for any provider for this case, keynote seems to be
> the only good one with reliable values.
>
> Regards
> Thomas


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