nanog mailing list archives
Re: Ahoy, SLA boffins!
From: Michael Dillon <wavetossed () googlemail com>
Date: Wed, 29 Jul 2009 17:59:41 +0100
Now, having said all that, and having been one of the people who've attempted to communicate sane, rational, technical ideas to marketing and legal the chance that anything sane made it in the actual contract is, well, nil.
I disagree. If someone takes the trouble to publish a technical document describing a sane technical way to measure a network SLA, and they also provide code for measuring/calculating the SLA, then there is a good chance that the industry will pick it up. Look at 95th percentile billing. Dave Rand at Abovenet thought it up, probably to simplify the billing process and keep billing overhead costs down. Then UUNet picked it up and suddenly just about everyone was offering a 95th percentile billing model. -- Michael Dillon
Current thread:
- Ahoy, SLA boffins! Bill Woodcock (Jul 28)
- Re: Ahoy, SLA boffins! Patrick W. Gilmore (Jul 28)
- Re: Ahoy, SLA boffins! Michael Dillon (Jul 29)
- RE: Ahoy, SLA boffins! Andreas, Rich (Jul 29)
- Re: Ahoy, SLA boffins! Leo Bicknell (Jul 29)
- Re: Ahoy, SLA boffins! Michael Dillon (Jul 29)
- Re: Ahoy, SLA boffins! Net (Jul 29)
- RE: Ahoy, SLA boffins! Holmes,David A (Jul 29)
- Re: Ahoy, SLA boffins! William Herrin (Jul 29)
- Re: Ahoy, SLA boffins! JC Dill (Jul 29)
- Re: Ahoy, SLA boffins! William Herrin (Jul 29)
- Re: Ahoy, SLA boffins! Matthew Petach (Jul 30)
- Re: Ahoy, SLA boffins! Stephen Sprunk (Jul 29)
- Re: Ahoy, SLA boffins! JC Dill (Jul 30)
- RE: Ahoy, SLA boffins! Leigh Porter (Jul 30)
- Re: Ahoy, SLA boffins! JC Dill (Jul 29)