nanog mailing list archives

Re: Akamai wierdness


From: JC Dill <jcdill.lists () gmail com>
Date: Tue, 24 Mar 2009 23:21:16 -0700

jamie rishaw wrote:
Akamai customer support is ccare@.
<snip>
Anyone claiming noc@ : not the place for issues to go to, and Akamai will
tell you that.[4]
No one said that noc@ was "not the place" - someone (who works at Akamai) said that the RFC specified noc@ works, and it does. Someone else said it didn't work, and that person was incorrect (as my testing proves) - perhaps the NOC has better things to do than engage with a nym/troll when it "tests" if the noc@ address works or not.

To summarize:

The RFC-specified noc@ address exists and works. Customers also have/know about ccare@ which also works. Non-customers (surprise - not everyone is an Akamai customer, and non-customers do have valid reasons to contact a NOC now and then) who don't know about the super sekret[1] ccare@ can use noc@.

Is there some point you wanted to make that contradicts all of this?

jc

[1] TIN(Sekret)C



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